- Open the booking screen and choose Book a service.
- Pick the service you need and the device it is for.
- Choose a day and a time slot from the ones shown. Full or past slots are not offered.
- Describe the problem in your own words and send the booking.
What to bring
- The device itself and its charger.
- Any accessory that has to do with the problem, such as a mouse, bag or cable.
- Your purchase bill or warranty paper, if you have it.
If you can, copy important files to another place first. Do not put passwords in the notes; tell the technician in person if one is needed.
After you book, follow the job in Service. You will get notifications as it moves along.
Book a service (open it in the Kausly app)